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Contact Us

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Frequently Asked Questions

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  • Do you do direct billing to insurance?
    Yes, we offer direct billing for frames purchased in-store through insurance providers like Greenshield, Provider Connect, Blue Cross, SunLife, Ontario Disability and NIHB.
  • What types of eye exams do you provide?
    Our clinic provides comprehensive eye exams along with specialized diabetic and glaucoma tests.
  • Do you offer contact lens fittings?
    Yes, we offer contact lens fittings, and you can also bring your prescription for the right lenses.
  • Do you accept walk-ins?
    Walk-in appointments are welcome, but we encourage a phone call to verify availability.
  • What forms of payment do you accept?
    We accept a variety of payments including AMEX, Google Pay, Apple Pay, cash, and credit cards.
  • Can I get my glasses adjusted or repaired at your store?
    Our services include adjustments and basic repairs for glasses from any store.
  • What should I bring to my eye exam?
    Please have your contact lens case, glasses, and any medication information ready for your exam.
  • Can you provide a copy of my prescription after the exam?
    Certainly, we issue the original prescription and store a copy ourselves.
  • How much does your eye exam cost?
    Our exam fee starts from $90, with extra charges for contact lens prescriptions. Please check with your local store for more details.
  • What is the difference between contact lens and frames prescriptions?
    Contact lens prescriptions have additional charges and require specific forms such as driver's license update.
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