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Frequently Asked Questions
If your question is not listed below, please contact us directly by clicking on the button below
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Do you do direct billing to insurance?Yes, we offer direct billing for frames purchased in-store through insurance providers like Greenshield, Provider Connect, Blue Cross, SunLife, Ontario Disability and NIHB.
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What types of eye exams do you provide?Our clinic provides comprehensive eye exams along with specialized diabetic and glaucoma tests.
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Do you offer contact lens fittings?Yes, we offer contact lens fittings, and you can also bring your prescription for the right lenses.
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Do you accept walk-ins?Walk-in appointments are welcome, but we encourage a phone call to verify availability.
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What forms of payment do you accept?We accept a variety of payments including AMEX, Google Pay, Apple Pay, cash, and credit cards.
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Can I get my glasses adjusted or repaired at your store?Our services include adjustments and basic repairs for glasses from any store.
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What should I bring to my eye exam?Please have your contact lens case, glasses, and any medication information ready for your exam.
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Can you provide a copy of my prescription after the exam?Certainly, we issue the original prescription and store a copy ourselves.
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How much does your eye exam cost?Our exam fee starts from $90, with extra charges for contact lens prescriptions. Please check with your local store for more details.
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What is the difference between contact lens and frames prescriptions?Contact lens prescriptions have additional charges and require specific forms such as driver's license update.
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